Fire Hazard: Over 100,000 Laptop Batteries Recalled

A laptop computer is seen bursting into flames.

Over 100,000 lithium-ion batteries used in HP notebook computers are being recalled.

If you use or known someone that uses one, please read the following information thoroughly, as this recall addresses issues with batteries that can pose fire and burn hazards. HP has received at least one report of a battery fire that caused $1,000 in property damage.

Hazard

The batteries can overheat, posing fire and burn hazards.

Units

About 101,000 (An additional 41,000 batteries were previously recalled in June 2016. About 3,000 were sold in Canada and 4,000 in Mexico.)

Description

This expanded recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. HP has expanded the number of recalled batteries, which were shipped with notebook computers sold between March 2013 and October 2016. The black batteries measure about 8 to 10.5 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. “HP Notebook Battery” and the model number are printed on the battery. The batteries included in this expanded recall have bar codes starting with: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

Incidents/Injuries

HP has received one additional report of the battery overheating, melting and charring and causing about $1,000 in property damage

Remedy

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.  Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only.

Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement.  Consumers are urged to recheck their batteries.

Consumer Contact

HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.HP.com/go/batteryprogram2016 or www.hp.com and click “Recalls” at the bottom of the page for more information.

Sold At

Best Buy, Walmart, Costco, Sam’s Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.

Importer(s)

HP Inc., of Palo Alto, Calif.

Manufactured In

China

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